TrueOps combines the best of both worlds with advanced technology and thinking auditing experts to find you cash you wouldn’t have gotten otherwise. Already have another auditor or doing it yourself? 99%+ of the time we are able to find money that others miss.

Once TrueOps flags a refund opportunity, our team files it as quickly as possible. This secures your money from disappearing in Amazon's shrinking refund windows.

We understand how important it is to align our success with yours. We only charge our 10% commission when we successfully reclaim cash on your behalf. We can keep a 10% commission instead of the usual 25% fee because we find more than others and used advanced technology to detect claim opportunities instead of offshore outsourcing centers.

We are 100% committed to recovering your cash as soon as possible. TrueOps continuously scans your account on a daily basis for potential refunds and reimbursements. We instantly file a case as soon as we identify it on your behalf.

Of course. Once Amazon reimburses your account, TrueOps refunds it automatically. You never have to chase us around.

Getting started with TrueOps is more simple than you might think:

1. Create your TrueOps account

2. Link your Amazon seller account to TrueOp

3. Enter your credit card details to start the claims process

We only charge our commission when we successfully recover funds for you.

As soon as you complete this 3-minute setup, TrueOps will start seeking out reimbursement opportunities for you.

TrueOps employs a streamlined process that combines automated data analysis with human expertise. This ensures the accuracy and effectiveness of claims submissions.

Here's how we do it:

Automated Data Analysis: Our software analyzes your account data. It finds potential reimbursement cases. 

Claims Drafting: Our system uses that data to draft claims. This speeds up the initial stages of the claims review by our expert forensic FBA auditing team.

Manual Review: Our experienced team manually reviews each case before any claim is submitted. This step ensures that the claims are accurate and well-supported.

Human Handover: Our team manually submits the claims to Amazon on your behalf. This approach lets us fine-tune each claim to specific cases. It also keeps us compliant with Amazon's Terms of Service.

Communication: If we need more data to support a claim, our team will contact you. This collaboration ensures the claim's effectiveness and increases the chances of successful reimbursement.

By combining advanced data analysis with human oversight and claims processing, we maintain a high level of accuracy and attention to detail throughout the claims process. This approach enhances the efficiency of our service and maximizes your potential for financial recovery.

We use advanced data analysis, human oversight, and claims processing. This ensures high accuracy and attention to detail in the claims process. This streamlines the process and boosts recovery.

At TrueOps, safeguarding your data is a top priority for us. We take stringent measures to ensure the security and privacy of your information. Here's how we ensure your data is safe:

Encryption: We use industry-standard encryption protocols to protect your data during transmission and storage, preventing unauthorized access.

Secure Servers: We store your data on high-security, monitored, and updated servers.

Access Control: Only authorized personnel with relevant needs can access your data. We enforce strict access controls to prevent unauthorized usage.

Compliance: We follow industry best practices and data protection laws. This keeps your information secure and confidential.

Transparency: Our privacy policy explains how we use and protect your data. It gives you a clear understanding of our practices.

We value your trust. We will keep your data safe during our partnership.

We prioritize the claims process to prevent fraud and avoid Amazon's penalties. 

Here's how we maintain transparency and accuracy:

Data-Driven Claims: Many claims are entirely based on verified Amazon data. These claims are made without using seller-provided info. 

Collaboration with Operations Team: For claims that need your input, we work closely with your operations team. This ensures that only valid inventory claims are submitted.

Thorough Review: Our experienced team carefully reviews each claim before submission. This extra layer finds any problems before claims are submitted.

Evidence-Based Claims: We back all claims with real evidence. Everything is well-supported and accurate.

We cut the risk of fraud by using data, teamwork, and strict reviews. This approach keeps a trustworthy, compliant relationship with Amazon and protects your business from potential penalties.

Never. We believe in your flexibility and control.  We want you to stay because you want to, not because you have to.

Here's how we handle contracts and cancellations:

No Long-Term Contracts: We don't require a long-term commitment. You could connect today and leave us tomorrow. But we think you'll want to stay.

Frictionless Signup and Cancellation: Our signup and cancellation processes are easy. If you decide that TrueOps isn't the right fit for you, you can easily cancel your account from your settings at any time.